Help Center

Shipping destinations:

• We ship both locally and worldwide.
• Countries that did not show up when checking out, please contact us and we will arrange the order and provide the better shipping method and carrier.

Shipping times:

• Local orders: we ship within 7-10 business days.
• International orders: we ship within 10-14 business days, delivered via Fedex, SF Express or DHL.
• Delivery time might vary depending on location, shipment method and other factors.

Shipping cost:

• Shipping cost is according to the order weight and carrier.

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards. 
• Wechat Payment and Alipay will be coming soon. 

Note that additional exchange fee may apply depends on your country.

Your 100% satisfaction is important for us. We offer a 7-days Return Policy:

• Timing: we have a 7-days Return Policy since the day item was received.
• To be eligible for a return, goods must be with clothing tag, unused, undamaged, and accompanied by proof of purchase.
• Please note that customers are responsible for shipping costs of returned items to HongKong, China.
• For returns, please click on the "Return Center" on the website menu, and enter your order number and email. Follow the instruction and submit the return request. We will respond in a few days.
• After the return is approved, all returned items should be sent to Hong Kong. Seller will provide the customer with instructions via our email inhimfamily@gmail.com. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• When the returned item is received and inspected, the customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to the customer's credit card or original payment method shortly after.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 7 business days.

Our support team is always happy to guide you at any step!

International taxes might be applied depending on your country's taxes policy.

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

• The customs value is made up of:
• the price paid for the goods,
• the insurance cost,
• the shipping cost.